Windless Issue

[denpooch]

Hello crew. Recently I noticed that my Maxwell windless was neither dropping or lifting the anchor. No response from the control. So I was thinking that it might be a bad connection and I sprayed an electronic corrosion product into the switch and it started to work....or so I thought.
Yesterday as I was dropping the anchor (my 2005 Mariner has 150 ft of chain), it quit working. I flicked the switch on/off thinking it was the connection but then realized that it was getting power because I heard a 'whirring' sound at the motor but no chain action. I attached the manual crank and found out that it the chain is frozen in place. The chain cannot be moved in either direction.
All thoughts and advice are welcomed. I am hoping that I will not have to replace this expensive item.

[bud37]

First, I am no Maxwell guru like some here....but perhaps excessive chain twist has jammed up the mechanism and broken something, can you remove the chain ?
You say the motor is turning ? .....Go below and watch ( check shaft for motion ) to verify. Did you clean the contacts or just spray stuff in them?

There are online manuals for these things that may walk you thru troubleshooting your specific problem.....good luck man.

[Thelma Jean I]

I'm really late but did you try and reset the circuit.. mine did the same until resetting it.

[tomschauer]

Did you try tightening the clutch??