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Windlass power issues


My 2000 396 aft cabin has a problem retrieving the anchor. Although the Maxwell Freedom windlass operates when the switch is operated, it is necessary to assist the windlass with the handle in order to get the anchor onto the boat.

I replaced the solenoid pack at the recommendation of a Maxwell rep. The problem still exists. Any thoughts on a cause of this problem and/or a solution?

I have asked an electrician to take a look but he has not yet been able to get to the boat.

Thanks.

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